privacy policy

1. introduction

Welcome to **Vamika & Bhargavi** ("we", "our", "us"). We are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website ([vamikabhargavi.com](https://vamikabhargavi.com)) or use our mobile application.

2. information we collect

We collect information that is necessary to process your orders, authenticate your session, and improve your shopping experience.

• Personal Identification Data: Name, email address, shipping/billing address, and phone number.
• Authentication Data: Phone numbers used for OTP (One-Time Password) verification.
• Transaction Details: Items added to your cart, orders placed, amount paid, and coupons applied.
• Technical Data: IP address, device details, operating system, and browser type.

3. how we use your information

We use the collected information for the following purposes:

• To register and authenticate your account using secure phone-number-based OTP.
• To process, fulfill, and ship your orders of premium ethnic couture.
• To send order status updates, delivery notifications, and customer support communications.
• To maintain your dynamic shopping cart and digital wallet balances.
• To administer promotional discount campaigns and verify coupon code usage.

4. payment processing & security

We prioritize the safety of your financial transactions.

• All card, UPI, net banking, and digital wallet payments are securely processed through our integrated payment gateway partner, **Razorpay**.
• We do **not** store or access your credit card numbers, CVVs, or bank credentials. All transactions are encrypted in transit using industry-standard SSL (Secure Sockets Layer) technology through Razorpay.
• Any mock or test transactions executed using test credentials are strictly for evaluation and do not process real currency.

5. sharing your information

We do not sell, rent, or trade your personal information. We only share necessary data with trusted third parties to execute our services:

• Delivery Partners: Shipping details are shared with logistics and courier service providers to deliver your purchases.
• Communication Providers: Phone numbers are processed through secure Meta APIs to send transaction messages, OTP codes, and templates via WhatsApp or SMS.
• Service Providers: Cloud hosting, server networks, and database providers (such as Neon PostgreSQL) under strict data security confidentiality.

6. cookies & local cache

We use cookies and local storage (such as SharedPreferences on mobile or browser cookies) to keep you logged in, persist items inside your shopping cart, and cache basic session preferences. You can disable cookies through your browser settings, but it may affect some functional features of our online store.

7. your rights & data retention

You have the right to request access to the personal data we hold, request corrections to any outdated details, or ask for the deletion of your account. We retain your transaction records as required by applicable tax laws and to resolve potential returns or dispute claims.

8. contact us

If you have any questions or feedback regarding this Privacy Policy, please contact our support team: